Privacy policy

Haus Of Seasons (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Haus Of Seasons is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you confirm that you have read, understood, and agree to this Privacy Policy.

1. Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you. This does not include anonymized or de-identified data.

Depending on how you interact with the Services, we may collect the following:

Contact Information

Name
Billing address
Shipping address
Phone number
Email address

Financial Information

Credit/debit card details
Payment information
Transaction records
Payment confirmations

Account Information

Username
Password
Preferences and settings

Transaction Information

Products viewed
Cart and wishlist activity
Purchase history
Returns, exchanges, and cancellations

Communications

Messages sent to customer support
Emails or other correspondence with us

Device Information

IP address
Browser type
Device identifiers
Network information

Usage Information

How and when you interact with the Services
Pages visited and navigation behavior

2. Sources of Personal Information

We may collect personal information from:

Directly from you (account creation, purchases, support requests, or other interactions)
Automatically through cookies and similar tracking technologies
Service providers processing data on our behalf
Partners or third parties, where permitted by law

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving the Services

Processing payments and fulfilling orders
Managing your account
Arranging shipping and handling returns/exchanges
Remembering preferences and personalizing your experience
Sending account and order notifications

Marketing and Advertising

Sending promotional emails and marketing communications
Showing relevant advertisements based on your interactions
You may opt out of marketing at any time

Security and Fraud Prevention

Verifying accounts and securing transactions
Detecting fraud or suspicious activity
Protecting our business, platform, and users

Communication

Responding to inquiries
Providing customer support
Maintaining our relationship with you

Legal Compliance

Complying with applicable laws and regulations
Responding to lawful requests
Enforcing our policies and protecting our rights

4. How We Disclose Personal Information

We may share your personal information:

With Shopify, service providers, and vendors (payments, analytics, fulfillment, hosting, support)
With marketing and advertising partners, subject to applicable law
When you consent or direct us to do so
With affiliates within our corporate group
In connection with legal obligations, enforcement, or business transactions

5. Relationship with Shopify

Our Services are hosted by Shopify. Shopify may collect and process personal information to operate and improve the Services.

Information submitted through our Site may be transferred to Shopify and third parties located outside your country of residence.

Shopify may also process personal information for enhanced services such as personalized advertising. Shopify is responsible for responding to requests related to such processing.

Learn more: https://privacy.shopify.com

6. Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. Please review their privacy policies before sharing personal information.

7. Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age of majority in their jurisdiction.

If a child has provided personal information, a parent or guardian may contact us to request deletion.

8. Security and Data Retention

We implement reasonable security safeguards; however, no system is completely secure and data transmission may not always be protected.

We retain personal information only as long as necessary to:

Provide the Services
Meet legal obligations
Resolve disputes
Enforce agreements

9. Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal information
Request correction or deletion
Request data portability
Opt out of sale or sharing for targeted advertising
Manage marketing preferences

If you are located in the UK or EEA, you may also have the right to:

Object to processing
Withdraw consent where applicable

To exercise your rights, contact us using the details below. We may need to verify your identity before processing requests.

10. Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to file a complaint with your local data protection authority.

11. International Data Transfers

Your personal information may be transferred to, stored, and processed outside your country of residence. Where required, we rely on approved safeguards such as Standard Contractual Clauses.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: info@thehausofseasons.com

For the purposes of applicable data protection laws, Haus Of Seasons is the data controller of your personal information.